At TN Developers Limited, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer refunds and returns under the following conditions:
1. Returns Eligibility
- Items must be returned within 10 days of delivery.
- Products must be unused, unopened, and in their original packaging.
- Items that are damaged, used, or not in their original condition may not be eligible for a refund.
- Certain items (e.g., cosmetics, skincare, personal care items) may be non-returnable for hygiene and safety reasons.
2. Refund Process
- To request a refund, please contact us at info@tndeveloperslimited.com with your order number and reason for return.
- Once your return is received and inspected, we will notify you of approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within [5–10 business days].
3. Shipping Costs
- Customers are responsible for return shipping costs unless the product was delivered damaged, defective, or incorrect.
- Original shipping fees are non-refundable.
4. Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the item and packaging. We will arrange a replacement or a full refund at no extra cost.
5. Exchanges
We currently do not offer direct exchanges. If you wish to replace an item, please return the original for a refund and place a new order.
6. Non-Refundable Items
- Gift cards or promotional vouchers.
- Discounted or final-sale items.
- Opened personal care and cosmetic products (for hygiene reasons).
7. Contact Us
For all refund and return inquiries, please reach out to us at:
TN Developers Limited
Email: info@tndeveloperslimited.com